When Mr. Olufemi became an Interswitch Financial Inclusion Agent, he may not have foreseen that a few months later, he would be crying out about serious bodily injury from assault and threats to his life by angry customers whom he owed about N2 million. Mr. Olufemi operated a Quickteller Paypoint shop, and his business plan […]
Author: Yemi Adesanya (FCA, CISA)
Speaking in Risk Management Tongues
Abstract A critical step in building an effective risk management culture is understanding the organizational context and speaking a shared language. Driving the right response to risk events requires a common understanding of the potential consequences of outcomes and the criticality of timely response. Without a shared understanding of what is being communicated, risk response […]