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The Forrester Wave™: Governance, Risk, And Compliance Platforms, Q1 2018

Risk Identification Framework: A Guide to Taking an Important Step in Your Risk Management Journey

When Mr. Olufemi became an Interswitch Financial Inclusion Agent, he may not have foreseen that a few months later, he would be crying out about serious bodily injury from assault and threats to his life by angry customers whom he owed about N2 million. Mr. Olufemi operated a Quickteller Paypoint shop, and his business plan […]

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Fraud Orchestration Creates Seamless CRM Integration

Banks and financial institutions have a current challenge in meeting increasing customer demands. The financial industry has turned to customer relationship management (CRM) technology as a solution to providing a better customer experience from mobile apps to branch locations. CRM has become almost a necessity within the financial services industry to create customer experiences which […]

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Technology Financial Crimes in Banking

Fraud Orchestration Will Keep Banks on Key

Technology is rapidly advancing economic globalization and changing the way consumers interact with businesses all over the world. To meet this new demand, banks and financial institutions are creating new, innovative channels to meet the needs of changing consumer practices. New opportunities but also new financial risks to combat. Financial criminals are always looking for […]

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Risk Management

Speaking in Risk Management Tongues

Abstract A critical step in building an effective risk management culture is understanding the organizational context and speaking a shared language. Driving the right response to risk events requires a common understanding of the potential consequences of outcomes and the criticality of timely response. Without a shared understanding of what is being communicated, risk response […]

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Value and resilience through better risk management

Value and Resilience Through Better Risk Management

McKinsey has published an insightful article that explores the value and resilience organisations can achieve, by implementing better and solid Risk Management. The first key point that comes to mind as explained by the authors (Daniela Gius, Jean-Christophe Mieszala, Ernestos Panayiotou, and Thomas Poppensieker), is that “although the risk environment is growing more perilous and costly, leading companies […]

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Crime Fighting Computers

Crime Fighting Computers

Advanced technology is taking charge in fighting financial crimes Developments in technology and economic globalization make sending money anywhere in the world faster and easier today than ever before. However, with these developments comes an increasing challenge to identify and prevent financial crimes such as money laundering and other illicit economic activity. The United Nations […]

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